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A few E-Mail Copies ...

 

Gary,
That Coffee Break discussion is the best yet in my opinion. It pretty
much covered the gambit of what you as a Master Airgunsmith get paid for and
why we as customers are lucky to have you.
You make the gun, test it, tear it down re-test it, tear it down
again and hand make a reamer to just ease the chamber somewhat. Then you
test it again and finally it passes the Barnes approval code.
To me Gary what you did to ensure the customers satisfaction is more
beautiful than the gun you made. That's what makes them so special.
Joe



Gary,
Thanks for the email update. I have been following
the progress online, and am very pleased with what I
have seen so far. You always seem to do more than what
is expected. I hope you are feeling better, and I
appreciate what you are doing. I thought about you
being sick and all so tonight I went and got a flu
shot.....I guess it got me thinking ! Take care, and
God bless you and your family
Regards
Ed

 

Hi Gary,

Found a beautiful mold at the post office today. I'll be on second call
this weekend and this will give me the time at home to cast and shoot. I
will be fitting a different scope to the C. Justice and will be able to
sight in and test both the slugs.

I've also been storing your web pages for future reference. I'm sure many
others have a library that dates back to the start of Barnes Pneumatic.
Thank you for the fun and information.

Kent

 

Thank you for the great story regarding the DV2, I appreciate your dedication to making things perfect before shipping them.

Doug

Gary:

It was a very informative update and illustrates one of the key features of
your products in that every one is proofed to be as fine as it can be. It
is not built to be ok, there are no "lemons" in a batch. Each one is a
winner and proved to be that way before a customer ever sees it. A Barnes
is the pinnacle of the airgun world, and it is heartening to see the lengths
that you go through to maintain that position. I am eagerly awaiting the
testing of my project. I am certain it will be magnificent.

Warmest Regards,

Karl

Gary,

Thanks for your post on the 10th! I'm sure I'm not alone when I say that seeing the effort you put forth to make sure every gun is just right makes us all appreciate what the wait is for. The effort you went through to find and correct a tiny little mismatch is impressive. Especially when measured in stark business terms like labor value and opportunity cost. But the fact that you measured the effort by the value of your name points out that your customers have made a wise choice, you deliver on promises and not all business metrics are equal. BTW, I don't think you can fairly call the first Ranger Gemini a "prototype" anymore. Don't you remember that prototypes are rough around the edges and not refined like final production versions? Oh, I forgot, that's not how you do prototypes still, Gemini 1 is more appropriate.

Take care,

Jerry